Help Center

Invoice My Clients is an invoicing platform for service professionals: create, send, and track invoices, with an AI assistant, built-in time tracking, and automated payment reminders. You can start on the free plan with no card.

Yes. The free plan lets you create and send invoices with no credit card required. Paid plans add unlimited invoices and clients, recurring invoices, estimates, time tracking, and a larger AI allowance.

You describe what you need in plain language, by typing or by voice, and the assistant drafts invoices, looks up clients, bills unbilled hours, and runs reports on your real data. It always confirms before it sends or changes anything.

Online payments run through Stripe. Clients can pay by credit or debit card, ACH bank transfer, Apple Pay, or Google Pay, depending on what Stripe supports in their region. Each payment is transferred to your own Stripe account, which pays out to your bank, and the invoice marks itself paid.

Yes. The app and your client-facing invoices are available in English and Mexican Spanish, and you can invoice in more than 135 currencies through Stripe.

Data is encrypted in transit and at rest and every account is isolated from every other. Card details never touch our servers: payments are processed by Stripe, a PCI DSS Level 1 service provider. The platform runs on AWS, whose infrastructure holds SOC and ISO certifications. Our own security posture page lists the controls we operate.

Yes. Timers, projects, and billable rates live next to your invoices, and unbilled time converts to itemized invoice lines in one step.

Any service business that bills clients: consultants, developers, photographers, contractors, cleaning services, bookkeepers, agencies, and many more. Line items, tax rates, and templates are all yours to shape.

Reminders are on Professional and above and follow a fixed schedule from the due date by email, with the tone escalating over time and disputes flagged for you. You choose the mode under Settings, Collections: with "Ask me before each reminder" on, each reminder is held until you approve or skip it; with it off, reminders send by themselves. Every new account starts with reminders on in ask-first mode. On an existing account nothing changes until you accept the one-time offer in the app or turn reminders on yourself. The AI assistant is separate: it always asks you to confirm before it sends anything.

Yes. Revenue, aging, tax, and client payment reports export in standard formats for your accountant, and QuickBooks Online and Xero sync are available on Professional and above.

On the sign-in page choose Forgot password, enter your email, and follow the link in the message we send. If you signed up with Google or a passkey, use that button instead; there is no password to reset.

Open Settings, then Subscription. You can upgrade, downgrade, switch between monthly and annual billing, or cancel at any time. A cancellation takes effect at the end of the current billing period and your data stays available on the free plan.

Invoices, clients, and payment history export as CSV from their list pages, and any invoice or estimate downloads as a PDF. Your data is yours; there is no lock-in.

Follow the steps on the data deletion page. Deletion removes your account and its data, with the exception of records we are legally required to keep, such as tax and payment records, for the retention period the law sets.

Email security@invoicemyclients.com with the details and steps to reproduce. We acknowledge reports promptly and keep you updated until the issue is resolved. Please do not test against other customers’ accounts.

Email support@invoicemyclients.com or use the contact page. We answer within one business day, usually much sooner. Paid plans get priority in the queue.

It runs on Professional and above. New accounts start with it on in ask-first mode; on an existing account, accept the one-time offer in the app or turn it on under Settings, then Collections. The engine watches every sent, unpaid invoice and follows a fixed email ladder from the due date: a friendly email on day 1, firm emails on day 7 and day 14, and a final email on day 30, then escalation. Reminders are written by AI. With "Ask me before each reminder" on, each one is held in Collections, Escalations with its exact wording until you approve it (it is sent within about 15 minutes) or skip it (nothing is sent). With it off, reminders send by themselves without asking. When the confidence the AI has in its wording is below the threshold you set, a standard reminder template is used in its place; the threshold changes the wording, not whether a reminder is prepared. You also set the maximum reminders per invoice and quiet hours in the local time of the client. A failed payment, dispute, or chargeback pauses that invoice and opens a case in your escalation queue under Collections, then Escalations, where you approve and send, mark resolved, or dismiss. Turning the engine off pauses every campaign.

On Professional and above, open Estimates, choose New estimate, and build it from sections and a pricing table. Send it and the client gets a secure link where they review and sign electronically; you are notified when it is viewed and when it is accepted. If your team needs sign-off first, submit it for approval before sending. An accepted estimate converts to an invoice with the same line items, and the signed estimate stays attached.

On Business and above, open Purchase orders to create a PO for a client, add approvers who mark it approved or rejected, record receipts of what was delivered, and create the invoice from the PO. Matching runs automatically whenever an invoice linked to the PO is saved: two-way compares quantity, price, and amount to the order; three-way also requires the invoiced quantity to be within what was received. Set the default mode and tolerances under Settings, then Purchase Orders, where you can also require a PO above a chosen amount.

Every plan includes a monthly allowance of AI messages (20 on Free, 150 on Starter, 10,000 on Professional, 25,000 on Business). Each completed request you send to the assistant, typed or spoken, counts as one message, whatever it does behind the scenes. When the allowance is spent, the assistant pauses until the next cycle unless you have credits. Prepaid credit packs of 100, 500, or 2,000 messages are sold in the app under Settings, then AI Assistant. Credits never expire and are only used after the monthly allowance is gone.

Yes, on Professional and above. Open the invoice, choose Send by mail, let the drawer verify the client's postal address, and pick USPS First-Class ($2.49), USPS Standard ($1.49), or Certified Mail with signature ($12.99). The letter is printed and mailed for you, and the invoice tracks it from Pending through In transit to Delivered or Returned. Each piece is billed on top of your plan, with the total shown before you confirm.

Yes, on every plan, including Free. Add the address of your review page under Settings, then Business, in Review link: any review site works, such as Google, Trustpilot, Houzz, Angi or Facebook. When a client has paid an invoice in full, open it and choose Ask for a review. The client gets one thank-you email with your link, once per invoice, and only when you choose to send it. Ask every client who paid, not only the happy ones: Google and Trustpilot do not allow asking selectively, and Yelp does not allow businesses to ask for reviews at all.

Yes, for Android: Invoice My Clients is on Google Play in the United States, in English and Spanish, and signs in to the same account as the web app. It does estimates with deposits and an in-person signature, change orders, invoices, receipts, the assistant by text and voice, and phone notifications. Installment plans and progress billing are on the web. The iPhone app is in development; until then, on an iPhone use the web app in the browser.