Get paid by clients who stall
The invoice was sent, the reminders were ignored, and now "the check is in the mail". Live today: contact roles, reminders that reach accounts payable and the signer, statements of account and the vendor setup kit. In preview and not yet available to accounts: promised-by dates, the reminder pause, flat late fees, signed agreements on invoices, certified demand letters, the evidence packet and the collections handoff.
01 / Clients Who Stall
Built for the invoice that never gets paid
Most late invoices are not disputes. They stall: the email went to the wrong person, accounts payable never received your paperwork, or a promised payment quietly never arrives. Reminders only help if they reach someone who can pay.
Invoice My Clients covers the collections steps a small business usually does by hand. Live today: tagging accounts payable and the person who signed, reminders that escalate to them, a statement of account and your vendor paperwork. Built and in preview, not yet available to accounts: tracking promises, a flat late fee, a certified demand letter and a dated evidence packet. No software can force a company to pay; these make it harder to keep stalling.
- Live on Starter and up: contact roles, statements of account and the vendor setup kit.
- Live on Professional and up: reminders that widen to accounts payable and the contract signer.
- In preview, not yet available: promised-by dates, the reminder pause, flat late fees and signed agreements.
- In preview, not yet available: certified demand letters, the evidence packet and the collections handoff.
02 / Capabilities
Every tool, and whether you can use it today
Each card shows the plan that includes it, or that it is in preview. Tools in preview are built but not yet available to accounts on any plan. The pricing page compares every plan side by side.
Promised-by dates
Preview, not yet availableIn preview, not yet available. Records "client says paid" or "promised by" with a date and a note in the invoice history.
Pause, then re-escalate
Preview, not yet availableIn preview, not yet available. Automatic reminders will pause until the promised date plus a short grace period, then resume on their own and mark the promise broken if the money has not arrived.
Contact roles and send to AP
Starter+Tag each client contact as primary, approver, accounts payable or contract signer, and send an invoice straight to accounts payable.
Reminders that widen
Professional+As an invoice ages, reminders reach further: the primary contact, then accounts payable, then the person who signed. Clients with a single contact work exactly as before.
Statement of account
Starter+Every open invoice for a client with aging and a total, as a PDF, emailed to their accounts payable contacts by default.
Flat late fees
Preview, not yet availableIn preview, not yet available. A fixed amount or a one-time percentage, applied once when an invoice becomes overdue and shown as its own line. Interest never accrues on the fee. Late-fee rules vary by state, so check yours.
Vendor setup kit
Starter+Store your W-9, certificate of insurance and remittance details once, then attach them to an invoice or send them to accounts payable in one step. Private to you, and every send is recorded.
Signed agreement on invoices
Preview, not yet availableIn preview, not yet available. Links an e-signed proposal or an uploaded contract to the invoices it produced, so reminders can cite the agreement, the date it was signed and who signed it.
Certified demand letter
Preview, not yet availableIn preview, not yet available. A formal letter with the amount, invoice dates, the agreement and a deadline, mailed by USPS Certified Mail. You will preview it and approve every send; postage will be billed per piece.
Small-claims evidence packet
Preview, not yet availableIn preview, not yet available. One dated PDF timeline: the invoice, when it was sent and viewed, every reminder and reply, promises, certified mail, the signed agreement and payments. Built from history already recorded.
Collections handoff
Preview, not yet availableIn preview, not yet available. Hands a case off in one step: reminders stop, and you get the evidence packet plus a machine-readable export to take to the agency or attorney you choose. A handoff can be withdrawn later.
03 / Process
How it fits together
Before it is late
Tag the client's accounts payable contact and signer, and attach your vendor kit. Linking the signed agreement to the invoice is in preview and not yet available.
When it goes overdue
Reminders escalate from the primary contact to accounts payable and then the signer. The flat late fee, which applies once, is in preview and not yet available.
When they promise
In preview, not yet available: the promised date is recorded, reminders hold until then, and they pick up again by themselves if the payment does not land.
When they still do not pay
Send a statement of account. The certified demand letter you approve, the evidence packet and the case handoff are in preview and not yet available.
04 / FAQ
Collections FAQs
Which plan do I need?
Contact roles, sending to accounts payable, statements and the vendor kit are live on Starter and up. Widening reminders are live on Professional and up. The rest are built and in preview, limited to named preview accounts and not yet available on any plan: recording a promise, the automatic pause and re-escalation, flat late fees, signed agreements, certified demand letters, the evidence packet and the collections handoff.
Does anything go to my client without me?
Statements and vendor kits go out when you send them. Reminders have two modes, set under Settings, Collections. With "Ask me before each reminder" on, each reminder that comes due is held in Collections, Escalations with its exact wording, and nothing reaches your client until you approve it; you can also skip it. With it off, reminders send by themselves on schedule without asking. Every new account starts with reminders on in ask-first mode (on Free and Starter nothing is prepared or sent until you move to Professional or above). Existing accounts are never switched on silently: you get a one-time offer in the app, and nothing changes until you choose. The demand letter, which is in preview and not yet available, is never sent automatically: you preview it, then approve that exact letter, and the approval expires after 24 hours or if the balance changes.
Is the late fee legal advice?
No. The flat late fee, which is in preview and not yet available, is a setting, not legal advice. Late-fee and interest rules vary by state and by contract, so the app reminds you to check yours before you turn it on.
What does a certified demand letter cost?
The certified demand letter is in preview and not yet available to accounts. In the preview, mailing it is one USPS Certified Mail piece, billed per piece (about $12.99), and the tracking number is recorded with the letter.
Do you collect the debt for me?
No. Invoice My Clients is not a collection agency and has no agency integration. The collections handoff, which is in preview and not yet available, stops reminders and gives you a case export to take to the agency or attorney you choose.
Make stalling harder than paying
The right people reached and a statement of account today. Promise tracking and the evidence packet are in preview.
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